🎁 First 5 customer chats free · No payment to start
Turn WhatsApp enquiries into orders, even while you’re busy.
Meet your AI WhatsApp assistant. It answers questions, takes orders and booking requests, and brings you into the conversation when needed. Day and night, in Kiswahili and English.
Your digital employee, from TZS 1,500 a day (Mwanzo, TZS 45,000 a month)
Use your own WhatsApp number · See every conversation · Step in anytime
Ununio Beach Park uses Upendo, its WhatsApp assistant. In her first two weeks she answered 139 guests, and 93% were served without needing staff.
Your next customer shouldn’t have to wait.
Give customers an answer when you’re serving someone, away from your phone or closed for the night.
- Answer common questions instantly
- Capture orders and booking requests
- Bring in your team when customers need a person
- Respond in Kiswahili and English
From TZS 1,500 a day after your free chats. Create your account in about 3 minutes.
Already with us?
Step 1 of 4
Start free: your WhatsApp assistant in a few minutes
You're live 🎉
Create account
Reset password
Choose a new password
Welcome back
Sign in with your own WhatsApp number.
Email sign-in
New here?
Trouble signing in? WhatsApp us on +255 796 296 796 and we will help.
Your password
With a password you can sign in without waiting for a WhatsApp code. The code still works too.
See it work
Habari, mna raba size 42? Bei gani?
Habari! Ndiyo, tunazo raba nyeusi na nyeupe size 42, sh 38,000. Tunaleta Dar kwa sh 3,000. Ungependa rangi gani?
Nyeusi moja. Niko Mbezi.
Sawa 👍 Raba nyeusi size 42, sh 38,000 + delivery sh 3,000 = sh 41,000. Unalipa M-Pesa Lipa 123456 au cash ukipokea?
Cash.
Nimeiandika oda yako ✅ Mwenye duka atakupigia kuthibitisha muda wa kuleta.
📲 On the owner’s WhatsApp: “🙋 Mteja anataka kuongea na wewe: oda ya raba nyeusi 42, Mbezi, cash, sh 41,000.”
Your number, your prices, your rules. It only says what you taught it.
Simple prices
Paid monthly by mobile money. The daily figure is the monthly price divided by 30. A reply is one message your assistant sends a customer.
TZS 45,000 / month
1,500 a day
500 customer replies a month
TZS 90,000 / month
3,000 a day
2,000 customer replies a month
TZS 250,000 / month
8,300 a day
6,000 customer replies a month
Your first 5 customer chats are free. Then you pay your first month plus a one-time setup of TZS 50,000. No other charges.
Questions owners ask
What counts as a free customer chat?
One customer’s conversation with your assistant. Each of your first 5 customers can chat for 24 hours, as many messages as they like. After that you choose a plan.
Is TZS 1,500 charged every day?
No. You pay once a month: Mwanzo is TZS 45,000 a month, which is about TZS 1,500 a day. The first payment adds the one-time setup of TZS 50,000. There are no other charges.
Do I need a new number?
Any number that receives SMS works, as long as it isn't on WhatsApp. A new line is easiest. To use a number that has WhatsApp now, delete WhatsApp from it first (WhatsApp → Settings → Account → Delete account). Keeping the WhatsApp app on the same number is coming soon.
What if a customer wants a person?
Your assistant tells you on WhatsApp straight away, and you reply from your phone. You can take over any chat.
What happens after the 5 free chats?
You pay the setup fee with your first month, by mobile money. If you don't, your assistant simply stops replying. Nothing else changes.
Can it answer in Kiswahili?
Yes. It answers in the language your customer writes in, Kiswahili or English.
You run the business. Your WhatsApp assistant keeps customers answered.
First 5 customer chats free. No payment to start.
What's your business called?
Your WhatsApp assistant
…
Customer messages · 14 days
Waiting for your team
Latest chats
Set-up
Unganisha WhatsApp Business
Ingia na Facebook. App yako inaendelea kufanya kazi.
Connect your number
Sihebs pays Meta. You pay by mobile money.
Opening soon. Use the card option for now, or contact Sihebs on info@sihebs.co.tz.
Not on the WhatsApp app · can get an SMS
Number already on WhatsApp API?
Pay Meta by card instead Connect with Facebook
Your numbers
Message templates
Create template
Preview
- Don't start or end the message with a placeholder.
- Utility is for messages the customer expects; offers are Marketing.
Send a template message
Message
Receptionist bot
1. Basics
Up to 3, each up to 20 characters. Customers tap instead of typing.
2. Teach it
3. Files it can send
Photos, a price list or a short video. The assistant sends them when they help.
Learned from the team
4. Try it
Inbox
Bookings and orders
Requests the assistant passed to the team, and ones you add. They stay enquiries until your team confirms them.
Booking
Team
When the assistant needs a person it writes to whoever has the chat, otherwise to you and your coordinators, on WhatsApp from your business number. Tap Jibu mteja under the alert and type: the customer gets your answer.
Add someone
They sign in at onboard.sihebs.co.tz with Continue with WhatsApp from this number. To get alerts on WhatsApp they send any message to your business number once a day, or alerts use your approved team template.
Management copies
Send conversations to managers who are not in the inbox.
Instructions for the assistant
How it should behave, in your words. Prices and facts go in the Bot tab. You can also teach it on WhatsApp: write to your business number.
Waiting for the team
Alerts and copies sent
Billing
Pay
WhatsApp clients
Sihebs test and demo logins are left out of the numbers. Mark one with “Test” in the table.
Prices
Sihebs-billed numbers are charged Meta's actual cost × USD rate × (1 + markup), read from Meta every hour.